Kia Soul EV: Hands Free System / Troubleshooting

Kia Soul EV (PS EV) 2015-2020 Service Manual / Body Electrical System / Hands Free System / Troubleshooting

Troubleshooting
Trouble Symptom
Probable Cause
Remedy
Not pairing
Bluetooth device of Car is not in discoverable mode
Enter Bluetooth pairing (searching) mode
User’s phone is Bluetooth off mode
Set user''s phone in Bluetooth mode
When attempting to pair up with the wrong Bluetooth system
Check Bluetooth device name and address (12 characters) to attempt pairing
e.g. 000B24FFF123
Pass key error
Input the passkey displayed on the audio screen into the phone.
5 phones have already been registered.
Delete paired phone list
Bluetooth system cannot communicate with the phone.
Refer to IOP sheet
 ?IOP : Inter-operability
No connection
User''s phone or Bluetooth device of Car cannot register each other''s Bluetooth device
Retry pairing 
Bluetooth system cannot communicate with the phone.
Wait for 1 minute, then Retry connection or restart the phone.
Refer to IOP sheet
No redial
User phone system issue
Push the Send button twice.
Not accepting call
User phone system issue
Refer to IOP sheet
Not dialing
User''s phone is operating other programs (e.g. internet, mp3, game, etc.)
Close other programs and then set normal mode
Bluetooth system cannot communicate with the phone
Refer to IOP sheet 

Hands Free Mic Repair procedures
Inspection 1. Disconnect the negative (-) battery terminal. 2. Remove the overhead console lamp. (Refer to Body Electrical - "Overhead Console Lamp") 3. Remove the hands free mic (A) from ...

Horn
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Other information:

Kia Soul EV (PS EV) 2015-2020 Service Manual: Rear Seat Belt Buckle Repair procedures


Replacement [LH] 1. Detach the rear seat belt lower anchor (C) by pushing the lock pin (B) of center mini buckle (A) with flat-tip driver. 2. Remove the rear seat cushion assembly. (Refer to Rear Seat - "Rear Seat Assembly") 3. Loosen the mounting bolt, and then remove the rear seat ...

Kia Soul EV (PS EV) 2015-2020 Service Manual: Power Door Lock Switch Repair procedures


Diagnosis With GDS 1. The BCM can be diagnosed by using the GDS. The BCM communicates with the GDS which then displays inputs and outputs along with codes. It will be able to quickly diagnose power door lock/unlock defects with GDS. GDS can operate the actuator forcefully, monitor input ...

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