Kia Soul EV: Hands Free System / Troubleshooting

Kia Soul EV (PS EV) 2015-2020 Service Manual / Body Electrical System / Hands Free System / Troubleshooting

Troubleshooting

Trouble Symptom	Probable Cause	Remedy
Not pairing	Bluetooth device of Car is not in discoverable mode	Enter Bluetooth pairing (searching) mode
	User’s phone is Bluetooth off mode	Set user''s phone in Bluetooth mode
	When attempting to pair up with the wrong Bluetooth system	Check Bluetooth device name and address (12 characters) to attempt pairing e.g. 000B24FFF123
	Pass key error	Input the passkey displayed on the audio screen into the phone.
	5 phones have already been registered.	Delete paired phone list
	Bluetooth system cannot communicate with the phone.	Refer to IOP sheet ?IOP : Inter-operability
No connection	User''s phone or Bluetooth device of Car cannot register each other''s Bluetooth device	Retry pairing
No connection	Bluetooth system cannot communicate with the phone.	Wait for 1 minute, then Retry connection or restart the phone. Refer to IOP sheet
No redial	User phone system issue	Push the Send button twice.
Not accepting call	User phone system issue	Refer to IOP sheet
Not dialing	User''s phone is operating other programs (e.g. internet, mp3, game, etc.)	Close other programs and then set normal mode
Not dialing	Bluetooth system cannot communicate with the phone	Refer to IOP sheet

Hands Free Mic Repair procedures

Inspection 1. Disconnect the negative (-) battery terminal. 2. Remove the overhead console lamp. (Refer to Body Electrical - "Overhead Console Lamp") 3. Remove the hands free mic (A) from ...

Horn

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